About Company:
CSS Corp is a global provider of customer experience and technology consulting services, revolutionizing the industry with unique industry-leading solutions, resilient operations and a unique crossroads of innovative business engagement models. It has emerged as an attractive alternative to traditional IT and support service providers with best-in-class service and differentiated value propositions that proactively solve customers’ critical business problems. The company is the perfect partner for digital transformation of clients, including world-leading innovators in all industries, from medium-sized players to large enterprises. A diverse team of more than 11,000 customer-centric thinkers, collaborators and collaborators in 20 locations around the world is passionate about helping customers succeed through intelligent automation-driven outcomes. is. Overcoming macroeconomic headwinds, the company has become the fastest growing company in the industry and the most recognized in the bottom line.
Company: CSS Corp Limited
Website: www.csscorp.com
Designation: Product Analyst
Qualification:
B.B.A / B.M.S in all disciplines, B.A in all disciplines, BCA in all disciplines, B.Com in all disciplines, diplomas in all disciplines
Non-Engineering graduates with excellent communication skills.
Job Responsibilities:
It runs transactions / tickets according to client-supplied policies and schedules and tracks processes with the goal of meeting defined SLAs. You need to understand the points of interest.
Extensive activity performed:
Interpretation of issues reported by internal and external card users-Understanding customer issues reported via tickets.
Add, edit, or remove agency sources
Provide feedback and suggestions when problems or concerns arise
Regularly track completed tasks, initiatives, and future responsibilities.
Request for review and investigation to determine if card attributes need to be edited / updated-To resolve the reported issue, perform the required investigation for each process.
Performing Data Attribute Editing – If necessary, make accurate edits on the map, as evidenced by the survey. Perform a quality check on closed tickets according to the
checklist
Job Details:
Job Timings Should be Flexible.
Salary 2.2lLPA
Venue Details:
Sohini Tech Park, Floor, no 1,
Nanakramguda Rd, Financial District,
Nanakaramguda, Telangana 500032
Timings: 11:00 am to 4:00 pm on July 2, 2022
